Warranty
Commercial Filters - 5 Year Warranty
- Model IN, Model HFA, Metal Mesh, PreVent® Models U, R, BHA and PreVentWA
Residential Filters - Lifetime Warranty
- DustEater® DE/EF, LifeStyle Plus® MF/LR
- DustPlus® (permanent parts only)
- Newtron Products and Warranty Information
Permatron takes pride in the quality and workmanship of our products. All are built to give years of trouble-free service. Any filter found to be defective in workmanship or materials, when returned to Permatron shipping charges prepaid, will be repaired or replaced without charge. The warranty period begins from the date of purchase and does not cover damage caused by excessive heat, disassembly, rough handling or improper installation. DO NOT take the unit apart for cleaning, as this is unnecessary. With proper care and regular cleaning, your Permatron filter should last many years. Permatron Corporation makes no medical or health claims other than that the filter will effectively remove particles from the air.
How to make a warranty claim:
- Obtain a RETURN AUTHORIZATION NUMBER from Permatron Corporation Customer Service Department by calling toll-free or by e-mailing us
1-800-882-8012
sales@permatron.com
- Wrap/box your filter accordingly and mail/UPS FREIGHT PREPAID to:
Permatron Corporation
2020 Touhy Avenue, Elk Grove Village, IL 60007